Schaefer Inspection Service has a reputation for excellence throughout Connecticut for home inspection services. Our clients appreciate our customer service, inspector’s thoroughness, the inspection report, and our lifetime consultation available to our clients.
Schaefer Inspection Service is a very professional choice. I left the experience feeling like I had been educated and that I had someone very much on my side in this very new process of buying a house. It was extremely thorough and professional. We received a complete write up of everything from the inspection less than 24 hours later, mapping out the house and anything that absolutely needed action and somethings which were not as pressing, but would eventually need replacing. Couldn’t be happier with it all.
Our inspector, Bob, was prompt and extremely professional and thorough. He explained exactly what he was doing as he inspected, and pointed out items for us to note as the potential new homeowners (e.g. pointing out the different parts of the mechanicals, what kind of routine maintenance we should perform, etc.). He sent us a full inspection report within four hours of the conclusion of the inspection. Making my appointment for the inspection was also extremely easy. I was able to get the exact day and time I wanted, and I was given payment instructions ahead of time. I also received a confirmation phone call and email with the name of my inspector and plenty of notice if I needed to cancel to avoid the cancellation fee. Overall a wonderful experience, great value for the amount we were charged. Would definitely recommend Schaefer Inspection and plan to use them again in the future should we purchase another home!
My wife and I chose Schaefer to inspect our first home purchase based on a recommendation from our realtor, and they were FANTASTIC. Tom was there early, and answered every single one of our questions as we trailed him around the house and property. He was friendly, thorough, and informative, and the report they sent us was highly detailed. Great experience, and highly recommended!
From the very beginning Schaefer Inspection Service demonstrated their exceptional customer service, professionalism and knowledge. When I phoned them to set up my home inspection all of my questions were thoroughly answered in a professional manner. Mark completed my pre-purchase inspection with exceptional skill and detail. He was very thorough and did not hesitate to explain everything and answered all of my questions in a competent manner. Due to Mark’s diligence, I feel confident and excited about the condition of the home I am purchasing. Mark’s explanations were clear and he served as an excellent resource in regards to helping me make the determination about what issues are pertinent and need immediate attention in comparison to those that are of lesser importance. I have had two previous home inspections on other properties and this inspection exceeded my expectations and was better than any other home inspection I have had in the past.
Ron from Schaefer showed up early and prepared and really went out of his way to fully explain everything he was doing and looking at. His attention to detail and willingness to get into hard to access spaces allowed him to discover a rotting sill that we would have never known about and cost us thousands of dollars to replace. Having had some experience in home construction, I was hesitant about even hiring a home inspector, as I didn’t think he would really discover anything I did not already know. Man was I wrong!! Ron went through and discovered all types of issues both minor and major that I wouldn’t have noticed until after the closing. He saved us thousands of dollars, and we couldn’t be happier.
From the start of the booking process to the quick turnaround for receiving our inspection report, Schaefer Inspection was beyond amazing. They were very professional when I reached out to get information about what was included in the inspection and received very competitive rates. They were able to schedule me within 24 hours of calling and Bob Diamond was there early and ready to start the inspection. He did a very thorough inspection, calling our attention to notable items in each room as he inspected. He took several pictures and documented any and all concerns, which then were also provided to us in the formal report. At the end of the on-site inspection, he gave us a binder with all of the information and pamphlets related to homeowner’s insurance, repairs and step-by-step guides that we may find helpful upon our move-in.
My experience with Schaefer Inspection Service was awesome. Ron, my inspector, was excellent. This was my first home and he didn’t leave any stones unturned. I will recommend this company to everyone I know that is purchasing a home. Very professional and kind. Thank you for a great experience with this process of home buying.
The Schaefer office staff was very polite and made our appointment quickly without any difficulty with an early date. Our inspector, Tom Begg, did an excellent job in explaining and pointing out where the problem areas are and what needs to be fixed, if any. Every area was checked properly and overall everything was done in a timely and professional manner. The inspection report prepared by Tom was done very well and it shows the various recommendations for the potential issues.
Ron was absolutely spectacular. He was early, thorough, more than I can ever imagine, described every issue on his report before leaving, and welcomed any input we had on what we wanted to look at. I wouldn’t suggest any other inspector out there!